Ordering & Shipping

Processing Time: Please allow 24-48 hours for packing before shipment of ready-made orders. Weekend orders are processed on the next business day. Cancellations are not permitted once an order is placed.

UK Delivery: Orders are shipped via Royal Mail or DHL. Delivery times may vary during peak seasons. Choose your preferred delivery method at checkout; all options include tracking.

International Delivery

HIBYAH offers international shipping to customers around the globe. Please note that any additional taxes, customs fees, and import duties will be the customer’s responsibility. However, we strive to minimize these costs upon delivery to your country.

Shipping options available worldwide from HIBYAH include:

• Economy Shipping: 4-7 business days

• DHL Express: 1 -3 business day

pre-orders

Handmade Orders: All designs are handmade upon order. Allow 1-2 weeks for production, extending to 4-5 weeks during peak periods. You'll receive a confirmation email with tracking details once the order is ready to ship.

Delivery Promotions

Shipping promotions cannot be combined with other offers and typically do not apply to international orders unless specifically mentioned.

International Taxes & Duties

HIBYAH is not liable for delays due to customs clearance. Import duties and taxes are the customer's responsibility. If customs non-compliance leads to parcel return, additional fees will apply. Check local customs regulations before placing your order.

For urgent orders, contact us at Order@hibyah.co.uk.